Halfords Reviews
(Rated by 1695 users)
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Are you looking for ways to save money when shopping at Halfords. Our Halfords coupon codes can help you do just that! Over 1695 customers have already used our coupons to save an average of $58 with Halfords discount codes. There are currently 14 coupons available, so now is the perfect time to join in on the savings.
Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Google Pay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
5.0
Base on 9 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.2
- Customer Service4.0
- Good Value4.3
- Return Policy5.0
- Shipping & Delivery5.0
Recent Customer Reviews (9)
Albina Dratchev
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Mary Jackson
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Richard Osborne
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Steffen Herrmann
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Philipp Weiß
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Albertha Lyons
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Mason Savage
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Langley Miron
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Dennis Trommler
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Payment Methods
Accepted Payment Options:
Prices for items on Halfords.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Google Pay
Payment Process
- Payments can be made online during the checkout process.
- For Halfords credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Halfords Pros & Cons
Pros
1
Helpful Staff: Some customers have reported positive experiences with helpful staff, such as Tyler at the Widnes store.
2
Wide Product Range: Halfords offers a wide range of products including Sat Nav, In Car Technology, Bikes, Baby Child, Outdoor Leisure, Car Maintenance, and Car Styling.
3
Fitting Services: They provide fitting services for car audio and child seats, as well as bike checks and more.
CONS
1
Poor Customer Service: Many customers have reported issues with customer service, including long wait times, unhelpful advisors, and unresponsive email support.
2
Delivery Issues: There have been complaints about delayed deliveries and inaccurate order information.
3
Website Problems: The website has been criticized for being difficult to navigate and lacking functionality, such as no option to pay via PayPal during checkout.
4
Refund and Return Issues: Customers have experienced difficulties with refunds and returns, with some orders being cancelled but still charged for.
5
Inconsistent Availability: There have been instances where products were not available despite being ordered, leading to delays and frustration.
Halfords Features and Benefits
Features
Competitive Pricing
Halfords compares its tyre prices three times a week against ten key online tyre competitors to ensure competitive pricing.
Price Match Promise
Matches cheaper prices for identical branded items including fitting and/or delivery, for products like tyres, wiper blades, and batteries.
Cheaper Online Tyre Prices
Online prices are generally cheaper as tyres are ordered in advance at competitive rates; in-store price match available if shown.
Standard Delivery
2-3 days for £2.99 or free on orders over £20/£15.
Fastest Delivery
1-3 days or next working day for £5.99/£4.99, free with Halfords Motoring Club Premium Membership.
Helpful Staff
Positive customer experiences with helpful staff assistance.
Wide Product Range
Offers products including Sat Nav, In Car Technology, Bikes, Baby Child, Outdoor Leisure, Car Maintenance, and Car Styling.
Fitting Services
Provides fitting for car audio, child seats, bike checks, and more.
30-day Return Policy
Return unused items in original packaging to 400+ stores or distribution centre for full refund with proof of purchase.
Extended Xmas Returns Policy
Items purchased as gifts between 1st October and 24th December can be returned up until 31st January.
Multi-Channel Access
Shop through stores, garages, mobile vans, and home delivery for convenient shopping.
Integrated Web Platform
Seamlessly integrates online shopping with physical stores, enhancing customer experience.
Halfords Motoring Club
Offers exclusive benefits including personalized product recommendations, expert advice, and loyalty rewards.
Premium Membership
Provides 5% off member pricing, free MOT, free car health checks, and unlimited next-day delivery.
Project Fusion
Improves in-store and in-garage experience, with Net Promoter Scores increasing by 9 points in trial towns.
Halfords Advanced Tools
Made from durable alloy steel for long-lasting performance with a lifetime guarantee.
Salesforce Commerce Cloud
Integrates online and physical stores for a unified and personalized shopping experience.
Customer Support Team
Available to assist with issues or queries, ensuring customer satisfaction and convenience.
Loyalty Program
Cultivates customer loyalty by driving repeat purchases and offering valuable benefits.